Terms of use

Last updated 28 September 2026

1. About us

Tillpack is the trading name of Renan Rasim, a sole trader, of 19 Wellington Street, St Ives, Cambridgeshire, PE27 5AZ ("we", "us"). Contact: tillpackapp@gmail.com.

2. What Tillpack does

Tillpack is a free tool that helps you keep receipts, supplier invoices and takings in one place on your own device, and create files (a PDF pack, a spreadsheet and backups) that you can send to your accountant.

Tillpack is intended for use by businesses and sole traders in the course of their business. You must be 18 or over to use it.

3. What Tillpack does not do

• Tillpack is not accounting, bookkeeping, tax or legal advice, and it doesn't replace an accountant.
• Tillpack doesn't submit anything to HMRC and is not Making Tax Digital filing software.
• Totals, VAT figures and categories are based on what you enter. Figures filled in by Read from photo or by importing a card report may be wrong and must be checked by you.
• The PDF pack and spreadsheet are prepared by you from your own entries. Tillpack doesn't check them.

4. Your records and backups

Your records are stored only on your device, in your browser. We don't hold a copy and can't restore them. You are responsible for:

• checking that the information you enter, and anything filled in automatically, is correct
• keeping your original receipts and records for as long as the law requires (HMRC generally expects business records to be kept for at least 5 years after the 31 January submission deadline for the relevant tax year, and longer for companies and some VAT records)
• downloading backups regularly (we recommend at least once a week) and keeping them somewhere safe, and on iPhone adding Tillpack to your Home Screen so Safari doesn't clear its data
• keeping your device secure

5. Free service and changes

Tillpack is currently free while we develop it. We may change, add or remove features, or suspend or stop the service. If we plan to stop it, we'll try to give notice on the website so you can download your records. If we introduce paid plans in future, we'll tell you before you're charged anything, and you won't be charged without agreeing.

6. Acceptable use

You must not use Tillpack for anything unlawful, including to create false records, or try to break, overload or interfere with the website.

7. Intellectual property

The Tillpack name, logo, website and software belong to us. You may use them only to use Tillpack as intended. Your records belong to you.

8. Our responsibility to you

We'll provide Tillpack with reasonable care and skill. Because Tillpack is free and your data stays on your device, and to the extent the law allows:

• we're not responsible for loss of records caused by clearing browser data, device loss or failure, or not keeping backups
• we're not responsible for errors in figures you enter or that are filled in automatically and not checked
• we're not liable for loss of profit, business, revenue or opportunity, or for any indirect loss
• our total liability to you is limited to £100

Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that can't be limited or excluded by law.

9. Changes to these terms

We may update these terms. We'll show the new date at the top. If a change is significant, we'll highlight it on the website.

10. Law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.