Help

Quick answers for getting the most out of Tillpack.

Getting started

  1. Open the Tillpack app. You'll see example entries so you can see how it works.
  2. Go to Settings & backup and add your business name.
  3. Tap + to add your first receipt. The examples disappear as soon as you save something real.
  4. Follow the Get set up checklist on the home page.

Install on your phone

iPhone (Safari): open the app, tap the Share button, then Add to Home Screen. This matters: Safari can automatically delete a website's saved data if you don't use it for about 7 days. Adding Tillpack to your Home Screen stops this.

Android (Chrome): open the app, tap the ⋮ menu, then Add to Home screen or Install app.

Your records are saved in the browser you install from, so keep using the same one.

Adding receipts, invoices and takings

Add the total amount, the date on the receipt and who it's from. VAT is optional: add it if it's shown on the receipt and you're VAT registered. Tap any entry to change or delete it.

Read from photo

After you add a photo, tap Read from photo. Tillpack reads the receipt on your device and fills in the total, date, shop and VAT. Automatic reading can be wrong, so always check the figures before saving. The first time, it downloads the reading software (about 9 MB) from tillpack.pages.dev, so use Wi-Fi if you can.

For best results: lay the receipt flat, use good light, fill the frame with the receipt, and avoid shadows and creases.

Import card report

  1. On your card machine provider's website or app, download your transactions for the month as a CSV file. Many card machine providers let you download a CSV, usually under Reports or Transactions.
  2. In Tillpack, open Import card report and choose the file.
  3. Check that Tillpack picked the right date and amount columns, then check the daily totals.
  4. Tap Import. Tillpack adds one card takings entry per day. Days you've already added are skipped.

Sending to your accountant

  1. Open Send to accountant and pick the month.
  2. Download the PDF pack (summary, table of entries and every photo) and the spreadsheet.
  3. Copy the email text, then attach both files in your own email app and send.

Reminders

In Settings & backup, choose a day and time and tap Add reminder to my calendar. This downloads a weekly calendar event you can add to your phone's calendar, so you get a nudge to do your receipts. Tillpack also shows a reminder on the home page if you haven't added anything for a week.

Backup and moving to a new phone

Important: your records are saved only on this device – we can't recover them. On iPhone, add Tillpack to your Home Screen so Safari doesn't clear them, and download a backup at least once a week.

Your records live only on your device. Download a backup from Settings & backup at least once a week and save it to Google Drive, iCloud or email it to yourself. On a new phone or computer, open Tillpack and tap Restore backup.

Contact

Something not working, or an idea? Email tillpackapp@gmail.com.